PAN card customer care numbers and support: How to get help fast

For issues related to your PAN card, including applications, replacements, and general queries, you can reach out to customer care representatives from Protean e-Gov Technologies Limited and UTI Infrastructure Technology Services Limited (UTIITSL).

PAN Card Customer Care Numbers | Toll-Free Numbers

The PAN card is a crucial document for all taxpayers in India, linking individuals to their income tax records. If you are applying for a new PAN card, need a replacement, or face issues, you can reach out to two authorized government service providers: Protean e-Gov Technologies Limited (formerly NSDL) and UTI Infrastructure Technology Services Limited (UTIITSL). Both agencies provide customer care services to assist with PAN-related queries and grievances.

Protean e-Gov Technologies Limited Customer Care Number:

  • Phone Number: 020-27218080

UTI Infrastructure Technology Services Limited (UTIITSL) Customer Care Numbers:

  • Toll-Free Number: 1800 266 1230
  • Customer Care Number: 033-40802999

City-Specific PAN Card Customer Care Numbers

For city-specific PAN card-related inquiries, you can use the following contact numbers:

City                                  Customer Care Numbers
Mumbai 022-67931300, 022-67931301, 022-67931302, 022-67931303, 022-67931304
Chennai 044-22500426, 044-22500183
New Delhi 011-23211262, 011-23211273, 011-23211274, 011-23211285, 011-23211387
Kolkata 033-22108959, 033-22424774

UTI PAN Card Customer Care Numbers for UTI Schemes

For queries related to UTI schemes, you can contact the following numbers:

City                                        Telephone Numbers
Mumbai 022-67931010, 022-67931200
Chennai 044-22500187
New Delhi 011-23211262, 011-23211273, 011-23211274, 011-23211285
Kolkata 033-22435258, 033-22435425, 033-22424775

Additional Ways to Contact PAN Card Customer Care

Aside from calling customer care numbers, you can also lodge complaints or make inquiries online.

Online Complaint Registration:

  1. Visit the Portal: Go to the Aaykar Sampark Kendra (ASK) or the service provider’s website (Protean e-Gov or UTIITSL).
  2. Fill in the Details: Provide necessary information like the complaint details, receipt number, and other relevant information.
  3. Submit: Click on the 'Submit' button to register your complaint.

Alternatively, you can call 1800-180-1961 or email your complaint to ask@incometaxindia.gov.in.

UTI PAN Card Branch Offices

For in-person assistance, you can visit the following UTI PAN card branch offices:

City                                      Address                                                                                                                                                      Contact Details
New Delhi Jeevan Jyoti Building, Plot No. 5, Local Shopping Centre 1, Sector-4, Dwarka Phone: 9873057779, 011-23211285, Fax: 011-23741280
Kolkata 29 N S Road, Ground Floor, Opp. Gillander House, Kolkata – 700001 Phone: 033-22424775
Chennai D-1, First Floor, Thiru-Vi-Ka Industrial Estate, Guindy, Chennai – 600032 Phone: 044-22500187
Mumbai Unit No. 2, Block-B, Gulmohar Cross Road No. 9, JVPD Scheme, Mumbai – 400049 Phone: 022-26200368, 022-67931141, 022-25400905

Frequently Asked Questions (FAQs) on PAN Card Customer Care

  1. How can I contact PAN Card customer care?

    • You can contact PAN customer care through Protean e-Gov Technologies at +91 020-27218080 or UTIITSL at +91 033-40802999.

  2. How do I lodge a complaint regarding my PAN Card?

    • Complaints can be lodged by contacting the customer care numbers or submitting a query form on the Protean e-Gov or UTIITSL portals.

  3. What are the email addresses for submitting PAN grievances?

  4. Where is the Protean e-Gov headquarters located?

    • Protean e-Gov headquarters is in Mumbai at Trade World, A-wing, 4th Floor, Kamala Mills Compound, Lower Parel, Mumbai - 400013.

  5. What should I do if I haven’t received my PAN Card?

    • Visit the official Protean e-Gov or UTIITSL website and file a complaint to request that your PAN card be resent.

By following these guidelines and contacting the appropriate customer care numbers, you can resolve any issues or concerns related to your PAN card.

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